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CANCELLATION POLICY – RUAH

Last Updated on : 20.05.2026

Customer Cancellation

Orders can only be cancelled before shipping or processing.

Once the order is dispatched, cancellation requests will not be accepted.

Cancellation Refund

Eligible cancelled orders will receive a full refund through bank transfer.

Refund processing may take 5–7 working days.

Cancellation by RUAH

RUAH reserves the right to cancel orders in the following situations:

  • Product unavailable or out of stock
  • Fraudulent or suspicious transaction
  • Pricing or technical errors
  • Delivery unavailable for the provided address